Forgotten password: resetting your password

Learn how to reset your OneDoc password without logging into your account. By following our quick guide, you can regain access to your OneDoc account in just a few clicks.

If you forget your password and can no longer access your account, OneDoc offers a simple procedure for resetting your password without being logged in to your account.

Resetting your password :

Requirements:

  • Contain at least 12 characters
  • Include at least one uppercase and one lowercase character
  • Include at least one special character
  • Include at least one number
  1. Go to the OneDoc login page
  2. Under the password field, click on the “Forgot your password?” button.
  3. Enter the email address associated with your OneDoc account.
  4. Click on the “Reset my password” button. A message will appear, indicating that a reset email has been sent to you, if an account matching the email address you entered exists.
  5. Check your mailbox and open the email titled “Reset your OneDoc password”.
  6. Change your password by clicking on the “Reset your OneDoc password” link in the email. You will be redirected to a page where you can enter a new password. 
  7. After entering and confirming your new password (you have to enter it twice), click on “Reset my password” to complete the reset.